Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. We will notify customers of any significant delays.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, if available.
Shipping Restrictions
We currently ship to selected domestic and international locations. Some products may be subject to shipping restrictions based on local laws and regulations.
Lost or Delayed Shipments
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
If your order appears to be lost, please contact us and we will work with the carrier to investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Additional shipping charges may apply if an order must be re-shipped.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and contents. We will work to resolve the issue as quickly as possible.